This Privacy Policy explains how DGI Unlimited LLC (“DGI,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through dgiunlimited.com and when you communicate with us.
1. Information we collect
We may collect information that you choose to provide, including: your name, business name, email address, telephone number, and mailing address; information about your business, service needs, current tools, and the details of your inquiry; communications you send to us by form, email, telephone, or text message; and your SMS opt-in choice, the date and method of consent, and opt-out or help requests.
We may also receive limited technical information when you use the website, such as IP address, browser and device type, pages visited, referring page, and timestamps. We use this information to operate, secure, and understand the website.
2. How we use information
We may use personal information to: respond to inquiries and communicate about requested services; schedule conversations, prepare proposals, and provide customer support; send operational, appointment, service, and follow-up communications you requested; send marketing email or text messages when we have the consent or other legal basis required to do so; maintain consent and suppression records and honor STOP, unsubscribe, and other privacy requests; operate, protect, troubleshoot, and improve the website and our services; and comply with law, enforce agreements, and prevent fraud or misuse.
3. Mobile information and SMS consent
Phone numbers, SMS opt-in records, and consent data are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide mobile information only to service providers acting on our behalf when necessary to deliver messages, manage consent and opt-out records, provide customer support, or operate communications infrastructure. Those providers may use the information only to perform services for us, not for their own marketing. SMS opt-in consent is not transferred to any third party for independent use.
If you opt in, DGI Unlimited LLC may send messages about your inquiry, appointments, service updates, and occasional marketing offers. Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our SMS Terms for the full program terms.
4. When we disclose information
We may disclose personal information in the following limited circumstances: Service providers. Vendors that host the website, route communications, support business operations, prevent fraud, or provide professional services, subject to appropriate limits on use; Legal and safety reasons. When reasonably necessary to comply with law, legal process, or valid government requests, or to protect rights, safety, and security; Business transaction. In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law and the mobile-data restrictions in this Policy; and At your direction. When you ask us to disclose information or give separate consent.
We do not sell personal information.
5. Cookies and analytics
The website may use essential cookies and limited analytics to operate the site, remember preferences, measure performance, and understand aggregate usage. If we add non-essential advertising or analytics technologies, we will provide any notice and choice required by law. You can control cookies through your browser settings, although some site functions may be affected.
6. Email choices and CAN-SPAM
Marketing emails from DGI will identify the sender, use accurate subject lines, include our valid physical postal address, and provide a clear way to unsubscribe. We will honor a marketing-email opt-out within 10 business days. An opt-out from marketing email does not prevent transactional or relationship messages that are necessary to respond to your request or provide a service.
7. Data retention
We retain personal information only for as long as reasonably needed for the purposes described in this Policy, including to respond to inquiries, provide services, maintain consent and suppression records, meet legal and accounting obligations, resolve disputes, and protect the business. Retention periods vary by the type of information and the reason it was collected.
8. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No storage or transmission method is completely secure, and we cannot guarantee absolute security. Do not send sensitive personal, financial, medical, or account credentials through a general website form, email, text message, or the AI receptionist.
9. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to object to or restrict certain processing. You may also withdraw consent where processing depends on consent. To make a request, contact us using the information below. We may need to verify your identity before completing a request.
To stop text messages, reply STOP. To stop marketing email, use the unsubscribe method in the email or contact us. We will not discriminate against you for exercising an applicable privacy right.
10. Children’s privacy
The website and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us so we can review and delete it as appropriate.
11. External links
The website may link to services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.
12. Changes to this Policy
We may update this Policy from time to time. The revised version will be posted on this page with a new effective date. If a change materially affects how we use information already collected, we will provide additional notice or obtain consent when required by law.
13. Contact us
DGI Unlimited LLC
812 South Poplar Ave, Surfside Beach, South Carolina 29575
Email: info@dgiunlimited.com
Phone: (843) 848-4689